Hi there!

I’m Romy - a designer, researcher and recent Harvard grad, dedicated to unlocking civic innovation, rethinking humane technology and experimenting with any new tool that comes my way. 



Find out more:
︎ Information
︎ Linkedin
︎ Resume









Currently researching / interested in:
︎ Collective intelligence
︎ Design Fiction
︎ Civic Futures
︎ Fixing Social Media

Favorite / recommended podcasts:
︎ Your Undivided Attention 
︎ Invisibilia 
︎ Recode Decode

Currently reading:
︎ Adverdarial Design
︎ Speculative Everything

Featured            UX Design            Code            WorldBuilding



LEBANOCRACIA

Independent | 2019
Mentor:
Cesar Hidalgo
Collaborators: Angelo Mikael, Alia Bader, Ali Noueihed, Carla Saad, Rossi Habibi, Layanne AlHorr
Duration: 2 weeks



Background



A mirror platform of Chilecracia, Lebanocracia was developed to gauge protestors’ needs and priorities in Lebanon.








Problem


With more than 150,000 answers and up to 8,000 participants in a period of 2 weeks, we received a lot of positive feedback in addition to cricitism and concerns. While our intention was to have people respond to approximately 80 to 90 questions, they were only answering to 20. I decided to improve on the user experience in order to get better user engagement.

How might we improve the experience to have more voter engagement from 20 votes/person to 90 votes/person?





Approach



01
Collect
Whatsapp critiques
02
Sort criticism
User needs

03
Design
UX additions
04
Results
Data



Research


1. Whatsapp critiques



2. Findings

These were some of the negative critiques received by a large proportion of voters:



_01_

Too long “Tawileh!” (x17)

_02_

Doubtful about representation: suspicious about political affiliation of other voters “only pro-7irak” (x15)

_03_

Felt the need to send whatsapp text to add reforms although there is a tab for that (x5)

_04_

Confusion repetition of reforms (x14)

_05_

Unclear what the next steps are (x21)

_06_

Where is the submit button?” (x23)
When does it end?” (x25)

_07_

Needed to have more information on the political reforms that were convoluted with a “small description” (x25)

_08_

Very hard to choose between most of the pairings (x15)



Ideation







Design Features




_01_


  Process bar or similar

_02_


Add Share button (to engage voters in spreading the platform)

_03_


Add results, add reform and learn more buttons after voting

_04_


(?) icon to learn more on said reform

_05_


Information on IP security

_06_


“Is it difficult to choose?”
when >20s, and prompt to PASS






Prototype









Outreach





Interview with MTV



Social Media Outreach



Results



This improvement allowed us to increase length of voter participation by 40% - for the coming two weeks. With the old interface, people were responding up to 20 questions, and with the new one they were responding to 32 questions. We later considered to lower the bar to 50 questions per user, and got an further increase to 40 questions per user.

Eventually we got 307,235 answers and decided to move to the next phase: data analysis and a webtool for sharing the data (in progress).